Privacy Policy

Effective Date: May 23, 2018

Please read carefully!

This adaptedyogaandpilates.com Privacy Policy (“Privacy Policy”) describes how we (Adapted Yoga and Pilates Ltd.), together with its affiliated companies worldwide, collect and use information pertaining to each of our unregistered visitors and registered users, including users of our online shop, in connection with their access to and use of the adaptedyogaandpilates.com website (including adaptedyogaandpilates.com and any of its subdomains, the “Website”, including the Gymmaster portal), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”).

The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information, as well as an explanation of your statutory rights. This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws.

Read this policy and make sure you fully understand our practices in relation to your personal information, before you access or use any of our Services. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave this website, application or service, and avoid or discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us at support@adaptedyogaandpilates.com.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

When members sign up we collect personal information that is relevant and required to being a member of Adapted Yoga and Pilates Ltd. and the services we offer. This includes data collected through our booking management software “Gymmaster”.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;
  • To provide our Users with ongoing customer assistance and support;
  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  • To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors’ personal information?

Our company website is hosted on the WordPress platform and hosted with SiteGround. These provide us with the online platform that allows us to sell our products and services to you. Your data may be stored through WordPress’s data storage, databases and the general plugin applications. Your data is stored on secure servers behind a firewall.

All direct payment gateways offered adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Payments and data are also stored in our Gymmaster platform that manages class bookings, customer management and product purchasing through our store.

How do we communicate with our site visitors?

We may contact you to notify you regarding your membership, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, to send promotions, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor’s browser, used to keep track of visitor movements and actions on our site. Our website uses in-built cookies from the Wix platform, Wix Store, and also Google Analytics tracking cookies. These are used purely to track your visit on our website and provide security measures to safeguard your data.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at support@adaptedyogaandpilates.com.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions about your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@adaptedyogaandpilates.com.